- Vacancy Type
- Closing Date
The role will require you to be flexible in your approach to working as you will be required to work a varied shift pattern, this will include early starts (6am) and late finishes (10pm).
Booths is more than just a well loved store. It's a family. Maybe it's because we've been a family-run business since 1847, but joining our team really does feel like joining a caring, supportive family. You feel special.
And as Team Leader, you'll have responsibility for making sure your department runs smoothly. You'll be looking after a team of Customer Assistants, making sure they know exactly what they should be doing, where and when – and supporting them to do it to the very best of their skills and abilities. Our customers will be your main focus, and everything you do will be with their shopping experience in mind. If they're happy, then we're happy – and that's what Booths is all about.
If you don't already have retail experience, you'll certainly know how to motivate and organise a team to be their best. You'll be able to understand the way we do things at Booths, encouraging your team to do the same and giving them the confidence to take responsibility for their actions. Providing support when needed, always listening, you'll be the kind of manager who can create a sense of togetherness and pride that your team, and our customers, can really feel.
Booths Offers you some Amazing Benefits:
• Colleague Discount Card (including a second card for a family member) after qualifying service
• Access to an Occupational Health provider
• Opportunity to join the Healthshield Insurance Scheme
• Company Pension
• Colleague Bonus Scheme
• Long Service Awards
You will be responsible for the following:
Ensuring that all customers are served in an efficient, friendly and polite manner
Assisting in the planning and co-ordination of promotional and seasonal activities
Co-ordinating all staff activity to ensure daily tasks are prioritised efficiently
Assisting in the induction and training of new joiners and employee appraisals
Effectively coaching and mentoring employees and identify any training needs
Regularly communicating with employees and management to identify any issues
Accurately maintaining all compliance documentation required
Attending regular courses and displaying a flexible approach to learning
Complying fully with food hygiene and health and safety requirements at all times
Helping the store build a strong relationship with the local community
Be an assigned Key holder for the store and respond to issues are required, including out of hours.
You need to show us that you have the following:
Over 18 years of age (essential)
Will be required to have or apply for a Personal Licence so must be eligible for the application process (essential)
Knowledge of the retail trade (desirable)
Ability to communicate clearly and confidently (essential)
Ability to plan and organise work effectively (essential)
Ability to prioritise workloads and meet deadlines (essential)
Ability to demonstrate a flexible attitude to work, and working hours (essential)
Ability to motivate people (essential)
Experience of working in a retail environment (essential)
Experience of working in food retail (desirable)
Experience of working in a team situation (essential)
Experience or working in a customer service environment (desirable)
Experience of supervising a team (desirable)
How we do things at Booths
Booths believes that how we behave and carry on our business, with our customers and with each other, is what makes us different from our competitors and what makes us special. What we value most at Booths and will want you to demonstrate can be summarised briefly by the following six behaviours:
- Customer Happiness
Like the idea of family life? Join us…..